Last Updated: November 4th, 2025
This privacy policy (“Privacy Policy”) governs how we Red Access Ltd., (together, “Red Access” “we”, “our” or “us”) use, collect, and store Personal Data we collect or receive from or about you (“you”) such as in the following use cases:
- When you browse or visit our website, redaccess.io (“Website”);
- When you make use of, or interact with, our Website:
- When you request a free trial or a product demo
- When you subscribe to our distribution list(s) / newsletter(s) / blog(s)
- When you contact us (e.g. customer support, need help, submit a request)
- When you submit a job application
- When you register to our Platform, log-in, and make use of it
- When you attend a marketing event, exchange business cards or otherwise provide us with your Personal Data for marketing purposes;
- When we acquire your Personal Data from third-party sources (such as lead-generation companies);
- When we use the Personal Data of our customers, service providers, resellers, distributors, agents and/or finders (e.g. contact details);
- When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn).
Please read this Privacy Policy carefully, so you can understand our practices and your rights in relation to personal data. “Personal Data” or “Personal Information” means any information that can be used, alone or together with other data, to uniquely identify any living human being and any information deemed as Personally Identifiable Information by privacy laws. Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions. For example, the legal basis in the table below is only relevant to GDPR-protected individuals.
Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.
Table of contents:
- What information we collect, why we collect it, and how it is used
- How we protect and retain your Personal Data
- How we share your Personal Data
- Additional information regarding transfers of Personal Data
- Your privacy rights
- Use by children
- Interaction with third party products
- Log files
- Analytic tools
- Specific provisions applicable under California privacy law
- Contact us
This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement significant changes to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.
1. What Information We Collect, Why We Collect it, and How it is Used
Personal Data we collect
For what purposes
Legal basis (GDPR only, if applicable)
Consequences of not providing the Personal Data
When you browse or visit our Website
Specific Personal Data we collect
We use analytics tools, cookies and log files on our Website which collect Personal Data such as IP address, pages clicked, search and browser history, and device information, session durations, user patter of your use of the Website, the frequency and scope of your use of the Website and information about your computer and internet connection, including the operating system you use and browser type.
Why is the Personal Data collected and for what purposes?
We use such information to analyze use trends of the Website, maintain and improve the functionality of the Website and marketing and promotional efforts; we may also share certain of this information with third parties.
Legal basis (GDPR only, if applicable)
Legitimate interest (e.g., essential cookies required for the operation of the Website) or consent (e.g., non-essential cookies, to the extent required under applicable law).
Consequences of not providing the Personal Data
Certain Website features may not be available and we may not be able.
When you make use of, or interact with, our Website
When you request a free trial or a product demo
Specific Personal Data we collect
First name, last name, work email address, company name, any other information you choose to share with us.
Why is the Personal Data collected and for what purposes?
To receive and answer your request to sign up for a free trial or product demo; to provide further information to the extent requested; to respond to your questions, comments, and other requests for ongoing customer assistance, technical support and maintenance of the Website and to send you trial-related communications; to better understand your needs, both on an aggregated and individualized basis, in order to further develop, customize and improve our Website based on users’ preferences, experiences and difficulties; to communicate with you and contact you to obtain feedback from you regarding the Website and trial offering; to establish a business relationship with you. In addition, in some circumstances, we will send you marketing communications (subject to your consent).
Legal basis (GDPR only, if applicable)
Performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract and/or legitimate interest (e.g. respond to a query sent by you, marketing) or consent (for marketing, if required under applicable law).
Consequences of not providing the Personal Data
We cannot receive and answer your request to sign up for a demo or a free trial; to provide further information to the extent requested; respond to your questions, comments, and other requests for ongoing customer assistance, technical support and maintenance of the Website and to send you trial-related communications; better understand your needs, both on an aggregated and individualized basis, in order to further develop, customize and improve our Website based on users’ preferences, experiences and difficulties; we cannot communicate with you and contact you to obtain feedback from you regarding the Website and trial offering; establish a business relationship with you. In addition, we won’t be able to send you marketing communications (subject to your consent).
When you subscribe to our blog, newsletter(s) or distribution list(s)
Specific Personal Data we collect
Full name and email address.
Why is the Personal Data collected and for what purposes?
To subscribe you to our blog or newsletter and send you updates about Red Access, including marketing communications, to understand your needs and interests, optimize the content we send you and make it more suitable and relevant to your needs, including, to improve your experience on the Services by providing you with personalized content, recommendations, and features.
Legal basis (GDPR only, if applicable)
Depending on thecontext, legitimate interest or consent.
Consequences of not providing the Personal Data
We will not be able to provide you with updates or send you marketing communications.
When you contact us (e.g customer support, need help, submit a request)
Specific Personal Data we collect
We collect your full name, company name, position, and title, email address, and other information provided by you when you interact with us.
Why is the Personal Data collected and for what purposes?
To answer your questions, to respond to your requests, to provide support and customer services, and to send you marketing communications.
Legal basis (GDPR only, if applicable)
Depending on the context, legitimate interest or consent (e.g., marketing communications).
Consequences of not providing the Personal Data
We will not be able to answer your questions, respond to your requests, to provide support and customer services, nor send you marketing communications.
When you submit a job application
Specific Personal Data we collect
Full name, email address, phone number, CV/cover letter and any other information that you decide to provide us with.
Why is the Personal Data collected and for what purposes?
To process your job application, to assess you as a candidate and to send you candidate-related communications.
Legal basis (GDPR only, if applicable)
Depending on the context, legitimate interest or consent (e.g., marketing communications).
Consequences of not providing the Personal Data
We will not be able to assess you as a candidate.
When you register to our Platform, log-in and make use of it
Specific Personal Data we collect
Full name, email address, organization you are attributed to and the location of the computer through which you used the Services, as well as log in details (name, job position, user name, password, email address).
Why is the Personal Data collected and for what purposes?
To allow you to register for and log-in to our Platform (including, to verify and authenticate your identity and prevent unauthorized or illegal activity); to provide you with the Platform’s Services and perform the relevant agreement with our customers; for monitoring and security purposes, including for user authentication, logging and debugging; to provide support (e.g. ticketing and chat functions); to improve our Platform’s services; to allow you to send us feedback; to conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve our Services, develop new features, and conduct audits and troubleshooting activities; to customize your experience in our Platform; to improve the management and administration of our business and maintain compliancy with our internal policies and procedures, and to send you marketing communications via email.
Legal basis (GDPR only, if applicable)
Performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract and/or legitimate interest (e.g. to allow you to create an account in our Platform) or consent (for marketing, if required under applicable law).
Consequences of not providing the Personal Data
We cannot allow you to register for and log-in to our Platform; to provide you with the Platform’s Services and perform the relevant agreement with our customers; for monitoring and security purposes, including for user authentication, logging and debugging; to provide support (e.g. ticketing and chat functions); to improve our Platform’s services; to allow you to send us feedback, reports and additional features; to conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve our Services, develop new features, and conduct audits and troubleshooting activities; to customize your experience in our Platform; to improve the management and administration of our business and maintain compliancy with our internal policies and procedures; and to send you marketing communications via email.
When you attend a marketing event and /or we exchange business cards and you provide us with your Personal Data
Specific Personal Data we collect
We collect your full name, company name, position, and title, email address, and other information provided by you when you interact with us.
Why is the Personal Data collected and for what purposes?
To establish a business connection and/or communicate with you, and to send you marketing communications.
Legal basis (GDPR only, if applicable)
Depending on the context, legitimate interest or consent (e.g., marketing communications).
Consequences of not providing the Personal Data
We will not be able to respond to your requests, establish and business relationship and send you marketing communications.
When we acquire your personal data from third-party sources
Specific Personal Data we collect
We collect your contact details
Why is the Personal Data collected and for what purposes?
To establish a business connection and/or communicate with you, and to send you marketing communications.
Legal basis (GDPR only, if applicable)
Depending on the context, legitimate interest, pre-contractual negotiations, or consent (e.g., marketing communications).
Consequences of not providing the Personal Data
We cannot establish a first business connection/discussion nor send you marketing communications.
When we use the Personal Data of our customers, service providers, resellers, distributors, agents, and/or finders (e.g. contact details)
Specific Personal Data we collect
We collect your full name, company name, position, and title, email address, and other information provided by you when you interact with us.
Why is the Personal Data collected and for what purposes?
To receive their services and communicate with our service providers.
Legal basis (GDPR only, if applicable)
The processing is necessary for a contract we have with you, legitimate interest (the processing is necessary for a contract that we have with your employer).
Consequences of not providing the Personal Data
We will not be able to respond to your requests, establish and business relationship and send you marketing communications.
When you interact with us on our social media profiles (e.g., Youtube, Twitter, and LinkedIn)
Specific Personal Data we collect
We collect your full name, company name, position, and title, email address, and other information provided by you when you interact with us.
Why is the Personal Data collected and for what purposes?
To establish a business connection and/or communicate with you, and to send you marketing communications.
Legal basis (GDPR only, if applicable)
Depending on the context, legitimate interest or consent (e.g., marketing communications).
Consequences of not providing the Personal Data
We will not be able to respond to your requests, establish and business relationship and send you marketing communications.
Finally, please note that some of the abovementioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Data and further use it for internal and external purposes, including, without limitation, to improve the services and for research purposes. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
2. How We Protect and Return your Information
- Security. We have implemented appropriate technical, organizational and security measures designed to protect your Personal Data. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information;
- Retention of your Personal Data. Your Personal Data will be stored until we delete the record and we proactively delete it or you send a valid deletion request, please note that in some circumstances we may store your Personal Data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings. Regarding retention of cookies, you can read more in our cookie policy redaccess.io/cookies-policy/.
3. How We Share your Personal Data
In addition to the recipients described above, we may share your Personal Data as follows:
- With our service providers such as cloud service providers for hosting providers, authentication providers or analytic companies in order to help us understand and analyze information we collect in accordance with this policy;
- With our business partners with whom we jointly offer products or services. We may also share Personal Data with our affiliated companies;
- To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
- If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your Personal Data to such third party (whether actual or potential) in connection with the foregoing events;
- In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your Personal Data in connection with the foregoing events, including, in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company;
- Where you have provided your consent to us sharing or transferring your Personal Data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).
4. Additional Information Regarding Transfers of Personal Data
- Storage: We store the Personal Data with the following storing companies: AWS and HubSpot.
- External transfers: Where we transfer your Personal Data outside of EU/EEA (for example to third parties who provide us with services), we will generally obtain contractual commitments from them to protect your Personal Data. When we engage in such transfers of personal information, it relies on i) Adequacy Decisions as adopted by European Commission on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR) (for example, when we access from Israel), or ii) Standard Contractual Clauses issued by the European Commission. We also continually monitors the circumstances surrounding such transfers in order to ensure that these maintain, in practice, a level of protection that is essentially equivalent to the one guaranteed by the GDPR.
5. Your Privacy Rights. How to Delete your Profile Account
Rights: The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by the GDPR):
- You have a right to access Personal Data held about you. Your right of access may normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;
- You have the right to request that we rectify any Personal Data we hold that is inaccurate or misleading;
- You have the right to request the erasure/deletion of your Personal Data (e.g. from our records). Please note that there may be circumstances in which we are required to retain your Personal Data, for example for the establishment, exercise or defense of legal claims;
- You have the right to object, to or to request restriction, of the processing;
- You have the right to data portability. This means that you may have the right to receive your Personal Data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
- You have the right to object to profiling;
- You have the right to withdraw your consent at any time. Please note that there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations. Also, please note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
- You also have a right to request certain details of the basis on which your Personal Data is transferred outside the European Economic Area, but data transfer agreements and/or other details may need to be partially redacted for reasons of commercial confidentiality;
- You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time or before the relevant institutions in your place of residence. We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution.
You can exercise your rights by contacting us at info@redaccess.inshi.pro . You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by you. To protect your privacy, we may take steps to verify your identity before fulfilling your request. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
6. Use by Children
We do not offer our products or services for use by children and, therefore, we do not knowingly collect Personal Data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any Personal Data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at info@redaccess.inshi.pro.
7. Interaction with Third Party Products
We may enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.
8. Log Files
We use log files. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.
9. Analytics Tools
Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with Personal Information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
We reserve the right to remove or add new analytic tools.
10. Specific Provisions Applicable under California Privacy Law
Other California Privacy Rights: California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to info@redaccess.inshi.pro. Please note that we are only required to respond to one request per customer each year.e circumstances in which the law does not require us to enable removal of content.
11. Contact Us
If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at info@redaccess.inshi.pro.